Privacy Policy

Introduction

Coins for Kids ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you apply for assistance through our program.

Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Personal Information: Name, address, phone number, email address, date of birth
• Family Information: Children's names, ages, and other relevant details
• Financial Information: Income, employment status, and proof of financial need
• Documentation: Photo ID, proof of residency, birth certificates, and other supporting documents
• Communication Records: Records of your interactions with us via email, SMS, or phone

SMS/Text Message Communications

By providing your phone number, you expressly consent to receive text messages from Coins for Kids.

What Messages You'll Receive:

• Application status updates and notifications
• Important program deadlines and announcements
• Family matching notifications
• Gift delivery coordination messages
• Account verification and security messages

Message Frequency:

Message frequency varies depending on your application status and program activities. You may receive up to 10 messages per month during the application and matching periods.

Message and Data Rates:

Standard message and data rates may apply based on your mobile carrier's plan. Please check with your carrier for details.

Opt-Out Instructions:

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Contacting us directly at info@coinsforkids.net
• Calling our office at (435) 673-6712

Important: Opting out of text messages may affect our ability to communicate important updates about your application in a timely manner.

Help and Support:

For assistance with text messaging, reply HELP to any message or contact us at info@coinsforkids.net.

Supported Carriers:

Our text messaging service is supported by major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Availability may vary by carrier.

How We Use Your Information

We use the information we collect to:

• Process and evaluate your application for assistance
• Verify your eligibility and documentation
• Match your family with adopting donors
• Communicate with you about your application status
• Coordinate gift selection and delivery
• Send you important program updates and notifications
• Comply with legal obligations and prevent fraud
• Improve our services and program effectiveness

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Adopting Families: If your application is approved, we will share relevant information about your family with the donors who adopt your family, including children's names, ages, interests, and gift requests.
• With Service Providers: We may share information with third-party service providers who help us operate our program (e.g., SMS providers, email services).
• For Legal Reasons: We may disclose information if required by law or to protect our rights, safety, or property.
• With Your Consent: We may share information with third parties when you give us explicit permission.

We will never sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Application records are typically retained for 10 years to track program participation history.

Your Privacy Rights

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Opt out of receiving marketing or non-essential communications
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our application process requires applicants to be 18 years or older. We collect information about children only as part of the application process for providing assistance to families. We do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

TCPA Compliance Statement

Coins for Kids complies with the Telephone Consumer Protection Act (TCPA) and related regulations. By providing your phone number and expressly consenting to receive text messages, you acknowledge that:

• You are providing your prior express written consent to receive text messages
• Your consent is not a condition of receiving assistance (though it helps us communicate with you more effectively)
• You have the right to opt out at any time
• We will honor your opt-out requests promptly

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: